Contact

Contact Information

At GroundedFeet, we value our community and are here to assist you with any enquiries regarding our footwear, sizing, or your order.

Get In Touch For the most efficient service or please complete the contact form below. Our team aims to respond to all enquiries within 24 hours, Monday to Friday.

Alternatively, you may contact us directly:

  • Email: support@groundedfeet.co.uk
  • Phone: +44 7533 282801

Business Details Please note that the address below is our administrative business office.

  • Trading Name: GroundedFeet
  • Business Address: 8 Skipsey Avenue, London, E6 6HW, United Kingdom

Important Information Regarding Returns To ensure the security and efficient processing of your return, please adhere to the following protocol:

  • Return Authorisation: Please contact us at support@groundedfeet.co.uk prior to returning any items. Returns sent without prior authorisation cannot be accepted.
  • Responsibility: It is the customer's responsibility to ensure items are sent to the designated return address provided by our support team. GroundedFeet cannot be held liable for items lost in transit if sent to an incorrect or unauthorised address.